ndc_55, Author at ND Commerce : A Plug & Play e-commerce ecosystem

September 5, 2024

5 Reasons Why Having a Brand URL Online Store is Better Than Selling on an Online Marketplace

Control Over Branding and Customer Experience:
A brand URL online store allows you to create a unique and consistent brand experience for your customers. You can customize your website design, messaging, and customer journey to reflect your brand’s values and aesthetics. On online marketplaces, your products are displayed alongside competitors, and branding is limited to product listings and descriptions, making it harder to stand out.

Higher Profit Margins:
Selling on your own online store typically results in higher profit margins because you avoid the fees and commissions associated with online marketplaces. You have more control over pricing strategies, promotions, and can retain more of the revenue from each sale. On marketplaces, these costs can significantly cut into your profits.

Ownership of Customer Data:
With your own online store, you have direct access to customer data, including emails, purchase history, and preferences. This data is invaluable for building relationships, personalizing marketing efforts, and creating targeted campaigns. On online marketplaces, customer data is limited, and you have less opportunity to engage directly with your customers.

Freedom in Marketing Strategies:
Your own online store gives you the freedom to implement various marketing strategies, such as SEO, content marketing, email campaigns, and social media advertising. You can create a loyal customer base through rewards programs, memberships, and exclusive offers. On online marketplaces, you’re restricted by their platform rules, and it’s challenging to drive repeat business without customer data.

No Direct Competition on Product Pages:
On online marketplaces, your products are often listed alongside or below competitors, and customers can easily compare prices, reviews, and similar products. This direct competition can lead to price wars and lower sales. With your own online store, you control the entire shopping experience, reducing the risk of customers being distracted by competitor offerings.

To discover how you can create a solid brand online business with ND Commerce as your brand online distributor, WhatsApp Mukund at +91 93248 08080.

September 2, 2024

The Looming Crisis for Venture Capital-Funded E-commerce Ventures

The e-commerce boom, driven by technological advancements and a surge in online shopping, has attracted significant VC investment. However, as the industry matures, many VC-funded ecommerce retail companies face a harsh reality: when customer acquisition costs (CAC) exceed 25% of the selling price, sustainability is threatened.

The Rising Cost of Customer Acquisition

CAC has been steadily increasing due to factors like intense competition, ad fatigue, stricter privacy regulations, and global supply chain disruptions. These issues drive up operational costs, necessitating higher spending on customer acquisition just to maintain market share.

The 25% Threshold: A Red Flag

When CAC exceeds 25% of the selling price, profit margins erode, leaving little room for reinvestment. Companies reliant on continuous VC funding become vulnerable as the availability of easy capital diminishes, increasing their burn rate and risking cash flow issues.

The Hidden Cost of Brand Marketing

Some brands blur the lines between brand marketing and customer acquisition, justifying high CAC as part of broader brand-building activities. This obscures the true impact on profitability, leading to inflated marketing budgets that don’t translate into proportional sales growth, ultimately threatening sustainability.

Outsourcing to E-commerce Enablement Partners

As e-commerce becomes more complex, brands are looking to outsource operations to specialized partners like ND Commerce in India. This strategy offers cost efficiency, scalability, access to expertise, and allows brands to focus on core competencies like product innovation and customer engagement.

To thrive in an increasingly competitive market, e-commerce brands must optimize CAC strategies and consider outsourcing to ensure sustainable growth.

Contact Mukund@Ncommerce.in or whatsapp +919324808080

May 22, 2024

Why use NDCOMMERCE Services

Ten reasons why ecommerce retail companies in India should consider allowing an e-commerce enabler to manage their entire e-commerce operations and not manage their own ecommerce with their own teams

1. Time Savings: Managing an e-commerce platform requires constant attention to detail, updates, and maintenance. By outsourcing to an e-commerce enabler, companies can save significant time that can be redirected to core business activities.

2. Reduced Effort: Setting up and running an e-commerce site involves significant effort, from website development to logistics management. An enabler handles these aspects, reducing the overall effort required from the company’s staff.

3.Focus on Core Competencies: Management can focus on strategic initiatives and business growth rather than getting bogged down in day-to-day operational tasks.

4. Access to Latest Technologies: E-commerce enablers are typically at the forefront of technological advancements, ensuring that companies benefit from the latest tools and platforms without having to invest in them directly.

5. Customer Acquisition Strategies: E-commerce enablers often have sophisticated tools and expertise for acquiring customers, allowing companies to leverage these strategies to grow their customer base more effectively.

6.Regulatory Compliance: Managing compliance with regulations, GST, and other filings can be complex and time-consuming. An enabler takes on these responsibilities, reducing the risk and administrative burden for the company.

7. Operational Efficiency: E-commerce enablers specialize in streamlined operations, which can lead to more efficient processes and reduced costs associated with running an e-commerce business.

8.Scalability: E-commerce enablers can quickly scale operations up or down based on demand, providing flexibility that may be difficult for individual companies to achieve on their own.

9.Liability Reduction: By outsourcing e-commerce operations, companies can mitigate their liabilities related to various regulations and compliance issues, as the enabler assumes responsibility for these areas.

10. Market Focus: With an enabler handling the operational aspects, the company’s management can devote more time and resources to understanding the market, developing new products, and finding innovative ways to reach customers at the lowest cost possible.

Overall, leveraging an e-commerce enabler like www.ndcommerce.in can help companies in India achieve greater efficiency, focus on their strengths, and stay ahead in a competitive market. To know more about how your brand can use the services of ND Commerce please whatsapp Mukund on +919324808080 or write to mukund@ndcommerce.in

August 18, 2021

Now eCommerce Business Heads will need to learn about eCommerce Selling

Selling on online marketplaces is changing. Selling wholesale to marketplaces and leaving everything to the wholesale seller has been an easy task. It has been more about striking a wholesale B2B deal with the marketplace and leaving the rest to the marketplace wholesaler to do

As cross border ecommerce grows, and so do anti-trust regulations that want to make the marketplace a level playing field, the challenge for Brands will be able to actually sell on marketplaces using their own skills and knowledge

Selling online is not easy. Product listing and spending on marketing is a piece of cake and can be outsourced to a variety of service providers.

But making sure that your product sells hour after hour, day after day and that your competitors are kept at bay – that’s a totally different ball game.

As a brand that is used to getting its ecommerce targets by supplying to marketplace owned wholesalers , you would need to now develop eCommerce selling skills. And more so if you want sell internationally on various cross border platforms where you have to take higher inventory risks.

Building Ecommerce selling skills is not an overnight task. Any successful seller will tell you that it take months and years to perfect the art of ecommerce selling. And that is assuming that the resources stay loyal and don’t move out of your organization after getting trained.

As a business head , you will find this to be one of the most challenging tasks in the years ahead.

Get the right partners for your ecommerce retail business and focus on developing selling skills of your internal teams.

With ecommerce penetration and channels fast expanding, this is the time to make strategic decisions.

To know more about how you can succeed with your brand ecommerce in the years ahead contact us

Photo by rupixen.com on Unsplash

May 6, 2020

How you can grow your ecommerce business by using the services of a specialist brand ecommerce services company

This is the time for growth and quick adoption of e-channels by your consumers. At this critical juncture of your business, it is absolutely important for brand managers to be focussed on the big picture and the big ticket items. If they get stuck in operational work, they may not be able to prioritize the most important goals.

We at ND Commerce, a leading brand ecommerce retail solution services company, offer our services to you to enable you to scale up and grow your ecommerce business.

What we propose:

While you run your ecommerce retail business, we can handle the following tasks for you:

Website content management

Listing of your products on marketplaces

Helping you sell worldwide on various cross border ecommerce platforms

Manage your customer reviews and responses

Support your Magento or Shopify software maintenance

Manage your customer service, web chat and email response management 24X7X365

The above tasks will be all done remotely from our centres in India.

Advantages:

24/7 services thereby giving you a time advantage You can pass the work to us when you end your day and we would process it overnight and deliver it to you within the agreed service levels

Cost Advantage – Being in a relatively lower cost geography we can pass the cost advantage to you and you can do a lot more with the money saved. You invest it in front end activities like marketing and analytics and product development

English speaking capabilities – Our teams have a high level of English competency and this is an advantage for any brand that runs online stores in English. Or sells on platforms like Amazon in USA , Australia, Singapore, Canada, UK and India

Ecommerce talent is in short supply and the world needs a lot more of it to be able to take care of the growing demands. Let’s give you a head start in this area by engaging early and getting started.

We can support your ecommerce business by taking on many tasks. This will free you to do a lot more or to enable you to supplement your team without having to hire full time staff.

We have been in business since 1998 and served several large multi-nationals and mid ranged companies over the twenty plus years since then.

We are uniquely positioned as a successful brand ecommerce services company and have a wide range of experience across industries and segments.

If you would like to know how we can work for you, please do let us know soonest.

Our Relationship Manager will setup a call with you to take you through the various case studies, processes and potential costs at no obligation to you.

Email mukund@ndcommerce.in for more information

May 4, 2020

What is a Brand Online Webstore and how will it benefit brands who want to find new ways to reach customers after the Pandemic

A Brand Online Store is one where the brand enables its website to not only showcase its products but also SELL products to consumers and businesses.

It may sound simple but in fact is a complex process that requires a team of specialists who can manage this channel

Not only is the Place new, the Product, Price, Promotion and Packaging, all has to be different from traditional marketing for this channel to
succeed.

What are the benefits of a Brand Online Store?

An online brand store helps brands in many ways

Transition from all offline base to an integrated digital platform
Showcasing products and features
Enabling direct to consumer transactions
Implementing CRM programs
Rolling-out promotional campaigns
Converting web traffic to real business that can be tracked

Brand Online stores have helped brands to enhance customer engagement, increase ecommerce transactions, showcase a long tail of products and synchronise with other sales channels

Direct to Consumer – now more than ever

Over the years, requirement of an online brand store had been consistently increasing. The lockdown has has resulted in an unprecedented shock to business. Personal Consumption has come down further, especially for non-essential goods. Consumption levels of essential goods are also under threat due to pootential supply chain disruptions.

However, many companies have been able to survive and are navigating through these difficult circumstances. Business models with diversified off-line and online distribution, direct to consumer channels, multiple payment platforms and digital workflows have seen the least disruption.

ND Commerce has partnered with large Indian & Multinational clients to cater to their ecommerce retail business needs and is helping them manage customer and brand protection to navigate through the pandemic.

The post-pandemic period opens new horizons for organizations to reinvent their business models. An environment when social distancing may become a common measure, more meetings will happen on virtual platforms, supply chains would become linear and focus on localization and e-commerce will become center of the economy.

Paradigm shift – Offline to Online

The new normal will connect brands with their value chain over digital platforms with interoperability of digital interfaces and paperless trade. In this new situation, continued automation – like chat bots for customer engagements and issue resolution, machine learning to optimize brand page to display products based on previous purchases, conversion and up-selling opportunities.

Several trends are expected to affect your brand and the brand store is designed to help you navigate the challenges and leverage the opportunities: –

Shift in purchasing patterns with higher inclination towards online research and contactless transactions
Imminent economic slowdown may lead to change in purchase rationalization
Demand shift amongst target segments with higher churning in few and exponential growth in another
Linear supply chains to seek accurate demand forecasts with efficient and optimum warehouse inventory
Wider and deeper penetration of ecommerce in the general population requiring specialized approach to cater to the diverse set of target segments

A Brand Online store would not only help brands bring their products online, but help them restructure their operations to adapt to the everchanging business

ND Commerce works with leading brands in creating and operating online brand stores. A structured approach towards leverage a brand store will help brands to ensure business recovery and continuity during the post pandemic era

Benefits

Short-term	Communicate potential business risk to your key customers	Standardized communication to all customers regarding brand response to the crisis	Conduct customer surveys to analyze brand sentiments, customer demand shift, customer behavioral analysis	Prepare KPI based data analytics platform to understand customer insights
Mid-term	Roll-out empathetic campaigns to targeted customer segments on brand store and social media	Assess operations capabilities for contact-less experience with the brand	Realign supply side operations with the brand store	Leverage online platform to make up for the lost offline revenues
Long-term	Ramp up capabilities to enable higher digital payments	Enhance 360-degree integration of digital experience with the brand	Mapping of online customer journeys with staggered enhancement and engagement	Rolling of brand loyalty program with an integrated online and office journey mapping

Our experience with brands

Our clients have been able to leverage their brand webstores to connect with their customers and ensure business continuity by retaining and acquiring customers.

Summary

Brand Online Stores and Direct to Consumer business is set to grow. Brands will face a dearth of ecommerce expertise that is required to make this channel a success. Smart Brands and marketers will use the services of a specialist company to get them to the path of ecommerce success.

To know more about how you can establish your brand online store or enhance your current direct to consumer business with the help of a specialist firm, please do reach out to www.ndcommerce.in

Email mukund@ndcommerce.in to know more

April 29, 2020

How a Good CRM program linked to a Brand Online Store can help a Brand navigate through uncertain times

Did we ever think that there would be a situation where your distribution is shut down? And that there would be no way to even communicate directly with your consumers?

Selling on online marketplaces like Amazon is good for sales, but what happens when you want to talk direct to your consumers and buyers? You will not have a way to reach them as Amazon and other marketplaces do not allow you to use the consumer information that you get from your sales data

The outbreak of Covid-19 has had an unprecedented impact on the supply chains of all the ecommerce players. The lockdown has brought the e-commerce sector to a grinding halt. Except for essential commodities, where some brands are able to get through to the household

As business re-opens, many organizations will reviewing their existing operations, business revival and continuity plan.

At the center of business revival is the customer – existing and prospective.

Understanding how consumers have been impacted, including changes in their buying behavior and prioritisation of purchases will become crucial in framing up of the revival plan.

The New Normal – Need of an ecommerce CRM

Impact	Stringent social distancing norm enforced by authorities	Consumers showing restrain in stepping out
Evolution	Deferred purchases of non-essential commodities	Rationalization of purchase decision towards more economical variant
Opportunity	Increasing ecommerce contribution	Customer churning towards resilient and adaptive brands

The easing of lockdown is expected to be staggered amid several measures of social distancing, limited access to physical retail stores with skewed inventory levels across segments. Apart from Government guidelines and directives on social , consumers too will show restrain in stepping out. Purchase may be deferred specially for high ticket as well as non-essential commodities. Consumers may prioritize their purchases towards higher value for money items , with an eye on preserving their savings

An e-commerce CRM platform would help brands manage these scenarios to organize and maintain relationships with existing and new customers, under the new normal regime, will define success of any organization in the coming time.

Brands would need a lot of insights, data and scenario analysis to make the most of the new normal. Post lock-down, the new normal will force to customer to churn amongst brands and platforms basis availability, connect and adaption to the redefined customer requirements. Consumers will show a higher inclination towards brands who would have understood customer preferences, addressed their apprehensions and delivered beyond their expectation.

How does the ecommerce CRM fit in a brand strategy?

Resumption of business would require attracting new customers and retaining existing ones with a better return on marketing expenditure. Not only the competition will be fierce, the market may not be the same. With uncertain consumer sentiments, non-availability of information on the impact on their lives, success of ecommerce retail companies would depend on how brands interact with their customers.

Understanding the impact on customers
The pandemic has impacted the lives of the customers in unprecedented and various ways – both personally and professionally. Marketing and communication, therefore, will not be the same as before. Brands would need to tread carefully while communicating with their customers and must be empathetic of the challenges each one might be facing. These challenges may not be uniform –

It may vary with geographies – state governments will have different guidelines and different levels of restrictions across their states
It may vary with customer segments – B2B customers would have impacted differently than individual retail customers. Urban and semi-urban buying behavior would have differently impacted
It may vary with product groups – Buying of non-essential commodities may get deferred but personal vehicles and two wheelers may see a spike in demand

CRM plays a pivotal role in gathering insights to enable brand build strategies to manage their interactions with their customers and deliver basis their expectations

Need assessment
CRM solution for online engagement enables brands with valuable insights on customer needs and preferences like most in-demand products and services, successful promotions and engagement levels, purchase history, etc. Availability of quality customer data and buying cycle has helped brand conduct predictive, preventive and curative analyses for effectively managing customer journeys.
Manage communications
Customer interactions, through the customer journey, which is tailored to the customer preferences and based on the situation assessment is one of the most crucial elements in relationship management. Communications, which get delivered, aides recall and prompts action which at the same time is not invasive, repetitive and redundant.

Benefits of E-commerce CRM solutions

Brands are seeing overnight changes in consumer behavior – from bulk-buying to online purchases – many of these changes are expected become a norm for the new future. Brands are trying to integrate their online and offline channels to make it more customer centric – CRM forms the backbone of integration encompassing managing and monitoring existing and new customer relationships. We have assisted brands in building ecommerce CRM infrastructure which has benefited in many ways: –

Gathering meaningful customer data on which the CRM infrastructure would reside on	Generate leads from various channels – online, offline, social media, etc.	Real-time customer support and communication on safety and well-being, future actions	Personalized e-mail marketing campaigns designed to periodically engage
Post purchase outbound engagement directed at repeat and referral purchases, feedbacks, etc.	Providing data analytics for short term and long-term marketing and communication strategy	Social media integration – influencing new customers using existing reviews	Leverage automated and multi-channel marketing platforms
Automated workflows for seamless customer experience from pre-sales to conversion	Send abandoned cart emails and product recall communications	Loyalty and gift card programs to avail benefits for committed purchases in a later date	Targeted promotional campaigns for long term subscriptions, rewards program, preferred services.

As a brand operating in the new world, if you have only been focused on selling on online marketplaces, think again

Here are the essentials for any brand

Set up and operate a Brand Online Store. Even though it may not get you the same sale volume as your marketplace initiatives
Put in place a good ecommerce CRM (Customer Relationship Management) system to stay in touch with your consumers
Evaluate bringing in your offline sales consumer contact and loyalty programs onto your ecommerce CRM so that the communication with the end consumer can be seamless
Work with specialists who are well known for their expertise in Brand Online Retail

To know more about how you can build your consumer connection using an Brand Online Store and eCommerce CRM please contact us

April 22, 2020

Case Study : Content writing for an Appliance and Home Goods Retailer

A leading electronic appliances and home goods retailer with its headquarters in Saudi Arabia has successfully used the content writing services of ND Commerce.

As part of the assignment, ND Commerce specialist content creation team members supported by editors and quality auditors have authored various content

Key content created addresses consumer questions and thereby gives the online retailer high level of content for use in SEO, Website engagement and time on page and better information for consumers to convert into buyers

As part of this ongoing assignment ND Commerce creates topics based on trending searches and consumer questions. From such list of topics, there is a shortlist created. Thereafter specialist authors who have in-depth knowledge and research skills are commissioned to write the content

The Process

Once the content is written, it is put though a grammar checking software and subsequently edited by an editor. Relevant images are included ( from licensed sources ) and the completed content is submitted to the client

The client may use the content in one or more of the following ways:

Publish it on the web site as a blog
Use it to provide consumer information on other sites
Provide content to its customer service, marketing and sales team for them to build their own knowledge
Use it for email campaigns

Summary

As an online retailer you would benefit from getting high quality articles and website content created by a specialist team We would be happy to provide these services to you If you would like to get your high quality content written by the specialist team deployed by ND Commerce, please do contact services@ndcommerce.in

February 21, 2020

Business in Asia and want to sell in America on Amazon.com? What does it take?

Ever since Amazon.com opened its platform for cross border sellers, the number of products and sellers increased significantly.

As a business in India, you too can sell your products on Amazon USA

You may already be exporting your products to USA or may be selling your products in India – offline or on Amazon.in. Or you may be an absolutely new business with its sole aim to sell on Amazon.com USA

Whatever be the case, it is very much possible for you to sell your products on Amazon.com as well as many other Amazon sites worldwide including Middle East, UK, Australia and Canada

Points to remember:

Platforms like Amazon.com are marketplaces. They only provide sellers with an easy way to list and sell their products. Amazon does not actually assist any specific seller directly. You, as a seller, have to take steps to sell

Selling is not easy. While Amazon has several marketing and promotion tools, they all require knowledge and a good understanding to be used effectively

Selling is not cheap. Cost of customer acquisition in countries like USA can range from US$ 50 to US$ 150 **. It may be cheaper on Amazon (to be tested by you for your products) but you still need to make investments

Small marketing budgets get you little or no results. Selling on Amazon requires you to plan your marketing investments. Be ready to spend money consistently over a period of 6 to 12 months and be ready for investments that may at times be equal to the sales value of products sold. That is to say, initially you may invest US$ 50000 and get sales of US$ 50000. Don’t be disappointed. It will take you some time for your products to get visibility and come up the ranking and listing

Be ready for product returns. Ecommerce provides consumer convenience and product returns of 20% or more are very common. Factor this into your business plan

Manage your reputation. Selling is one thing. Getting bad product or seller reviews is another. If you get bad reviews, your account can be blocked and in some cases can be closed. And that is not good for your business specially since you have already sent over the inventory into Fulfilled By Amazon (FBA) USA for sale

Provide high levels of customer service. Online selling means that the customer is remote and has never met the seller. The buyer (consumer) needs to get high levels of customer service. This could be for product installation, usage or general troubleshooting. Even if the service is after a month or more of buying the product, the customer still has a choice to go in to Amazon and give a bad review if they don’t get good after sales service. So, if your products require after sales service, this is something that you need to watch out for.

Get a team. Experience counts and helps. Get a good team to lead the project before you start. It’s not an easy task and needs a lot of focus.

Find a good outsourcing and selling partner. There are specialist service providers like ND commerce – Ecommerce Solution Provider(ndcommerce.in) that provide services in the cross border ecommerce area. They can assist you with several of the processes relating to outbound cross border ecommerce out of India.

Summary:

Cross border ecommerce presents a significant opportunity for any business. However, it also requires deep thought, high focus and significant investments.

Some topics not covered include brand and trade mark registration, supply chain management, logistics and fulfilment, destination warehousing, duties and taxes, product pricing and more.

To know more about how ND commerce can assist your brands to be sold on Amazon USA, write to mukund@ndcommerce.in

May 20, 2019

Is your brand ready to catch the ecommerce trends in India?

As reported by the Economic Times https://retail.economictimes.indiatimes.com/slide-shows/trends-that-will-reshape-indian-e-commerce-in-2019/68465390 there are several emerging trends in the year(s) ahead

Some of these are already visible in advanced ecommerce economies like China

Physical Stores to complement online presence
Influencers to ecommerce business playing an important role
Brands to get focused on performance marketing and all things that lead to better ROI
Social commerce and social media
Scale Up – the huge growth of ecommerce that faces all brands
Artificial intelligence, Analytics and Virtual reality
Rural market growth
Customer Loyalty and Shopping Experience

To be ready to take on the fast-moving pace of ecommerce in India any organization needs to gear up and take control soonest

Brands need to have the following ingredients to make their ecommerce channel a success

eCommerce mentality. This is very important. eCommerce cannot be viewed as simply selling your products to big sellers who sell other products on online marketplaces. Such sellers buy outright and sell and the brand has very little knowledge of the actual process of selling as it is not involved in the selling process. In many organizations, the ‘Ecommerce and e-Business Head ‘would usually be a sales manager who sees this as one more wholesale channel to sell to. This is not the optimal situation. Every brand needs to view eCommerce as a channel that they can develop and build and have control on several of the levers of this channel. Organizationally ecommerce has to be viewed more than just another sales channel
The right organization and talent. Ecommerce talent is very critical. It is an evolving business and talent needs will keep on changing. The brand has to have a wide range of talent – in-house as well as with their partners
Understanding cost of acquisition. It is not cheap to acquire a customer. No wonder many brands flock to online marketplaces who currently over invest on their own in customer acquisition. Brands can surely ride this wave but the danger is in under estimating the cost of customer acquisition. Make conscious efforts to arrive at a realistic cost of acquisition
The right ecommerce channel partner. This is very critical. Brands need to have a good reliable knowledgeable and experienced online channel partner to work with. A company that is in the business of online sales for branded goods. A company that has a full ecosystem set up for brand ecommerce operations
Top agenda of top management. eCommerce has to become the top agenda for any organization that wants to succeed in this space. Soon most customers will be searching for brands online and if a brand is not well established in the ecommerce universe, it is likely to suddenly see many nimbler online competitors eat into its market share

As a brand owner or CEO of a company that sells products to consumers, you need to have ecommerce on top of your agenda. And it has to drive your decision making as consumers are now beyond brick and mortar and will increasingly spend more time in cyberspace

So here are some suggestions

Get a good Online Brand Retail Partner to be your Online Retailer that operated a Brand online store for your Brand as well as sells your brand on various online marketplaces
Hire top talent within your organisation to lead ecommerce
Do not view ecommerce only as a wholesale business selling to big sellers on online marketplaces. You need to direct your ecommerce business, not be directed
Keep your tentacles out at all times as the reality changes very fast and you have to be on top of it
Use your marketing money judicially and go about developing communication channels that not only build your brand but build your brand online and with the intention to get consumers to take action and make purchases online
Create a reporting and analytics system that is quick and insightful and actionable

Author : Ajay Miglani, Co-founder ND Commerce, India’s leading brand online retailer

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Contacts

A-302 Dipti Classic Suren Road, Andheri(E) Mumbai

mukund@ndcommerce.in

5 Reasons Why Having a Brand URL Online Store is Better Than Selling on an Online Marketplace

The Looming Crisis for Venture Capital-Funded E-commerce Ventures

Why use NDCOMMERCE Services

Now eCommerce Business Heads will need to learn about eCommerce Selling

How you can grow your ecommerce business by using the services of a specialist brand ecommerce services company

What we propose:

What is a Brand Online Webstore and how will it benefit brands who want to find new ways to reach customers after the Pandemic

What are the benefits of a Brand Online Store?

Direct to Consumer – now more than ever

Paradigm shift – Offline to Online

Benefits

Summary

How a Good CRM program linked to a Brand Online Store can help a Brand navigate through uncertain times

How does the ecommerce CRM fit in a brand strategy?

Case Study : Content writing for an Appliance and Home Goods Retailer

The Process

Summary

Business in Asia and want to sell in America on Amazon.com? What does it take?

Points to remember:

Summary:

Is your brand ready to catch the ecommerce trends in India?

Contacts

A-302 Dipti Classic Suren Road, Andheri(E) Mumbai

mukund@ndcommerce.in

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